Support

There are several ways to get help and support for autohip;

Web help

Comprehensive help is available at all times via the web here.

Email support

Support is available via email at support@autohip.com.

Please include your full name and login id (normally your email address) and a full description of the problem or request).

We aim to respond to all emails within 4 business hours.

Telephone support

Telephone support is available between 9:30am and 5pm Monday to Friday. At all other times support is available via email at support@autohip.com.

Please have your login id (normally your email address) to hand before calling.

Telephone Support Helpdesk : 0121 355 8844

Frequently Asked Questions (FAQ)

The autohip FAQ on this website can answer many non-technical questions. The FAQ is available here.

Support Forum

The autohip Support Forum is an open forum for autohip users and our developers to exchange questions, discuss issues and provide feedback to the autohip user community

We encourage you to visit the forums and search or browse to find answers or insight that may help you resolve your issue or answer you question.

Service Request

Service Requests can be made for commonly requested features or components. Where Service Requests are chargeable (for example requests for additional documents) we will contact you be telephone for payment.

To raise a service request, click here.

Service Requests are handled on a strictly first come first served basis.